Table of Contents

Management Section in the One Key Application

Today, the admin will guide you through the various settings in the OneKey application. If you're ready, grab your OneKey device, phone or tablet, download the OneKey app, and follow along!

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  • To start the settings in the application, click the 9-dot icon in the top right corner, and the system will take you to the next page.
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  • This window is divided into 4 main sections:
  • Device: Our OneKey Hardware wallet connected to the OneKey application.
  • General: General settings section.
    • Setting
    • Scan QR code
    • Prime
    • Lock now
  • Wallet: Details about our wallet.
    • Backup
    • Address
    • Network
    • Preference
    • Security
    • Bulk copy address
    • Bulk send
  • More: Other sections.
    • Contact us
    • Referral
    • Redeem

Getting Started with Settings

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The Device tab is for managing our Hardware Wallet.

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Section 1

  • About device: Information
  • Genuine check: Verifies if our Hardware wallet is genuine.
  • Check for updates: Checks if the software is the current version.
  • Hardware troubleshooting: Common Hardware wallet issues.

Section 2 General

  • Language: Sets the language on our Hardware wallet.
  • Add wallpaper: Sets the background image on our Hardware wallet. This can be done using existing system images or by uploading our own.
  • Brightness: Adjusts brightness.
  • Auto lock: Sets the auto-lock time for the application.
  • Auto shutdown: Sets the auto-shutdown time.
  • Vibration & Hepatic: Vibration function when...

Section 3 Security

  • Change PIN: Changes the PIN used to access the Hardware wallet.

Section 4 Advanced

  • Passphrase: A special word in addition to our Seed Phrase (12, 24 words), used to enhance the security of our Seed Phrase.

Section 5 Device connection

  • Forget this device: Instructs the application to disconnect from the Hardware wallet we are using.

Section 6 ***Danger Zone***

  • Switch to Bitcoin-only: Changes the current multi-coin mode to Bitcoin-only mode (before changing modes, remember to back up your Seed Phrase).
  • Wipe device: Resets the entire device and restores factory settings (wipes the device clean).
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General Settings

  • Setting: General settings.
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When we click into the application settings, various topics will be displayed as follows. These topics are the same as the previous shortcuts, and each topic will be discussed in more detail.

  • Scan QR code: Used to scan recipient wallet addresses or to connect WalletConnect for transactions with various Smart Contracts.
  • Prime: A special service for users who subscribe for additional features.
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Now that we understand the overview of the application settings, let's look at how to use each feature that OneKey offers. This will include minor adjustments and increasing device security. If you're ready, you can check out the interesting topics for each feature in the table of contents.

1. Creating a Passphrase — Hidden Wallet

What is a Passphrase?

A passphrase, also known as the '25th word', is an additional secret code used with a Seed Phrase to create a completely new set of wallets. Each passphrase-derived wallet will have a new address and private key, meaning even someone who knows our Seed Phrase cannot access the assets in the passphrase wallet.

Steps to Create a Passphrase

  • Turn on your OneKey device and unlock it with your PIN.
  • Press the right button to access the main menu, go to Settings -> Security, and enter the sub-menu.
  • Select Passphrase and change the status to Enable.
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Connect to the OneKey App, then select "Add Wallet" to create a new Hidden Wallet.

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Click "Connect Hardware Wallet"

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Go to our Account, select the desired device, then click Edit.

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Select "Add Hidden Wallet"

Then type the Passphrase on the device screen (supports letters, numbers, symbols, up to 50 characters).

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Press confirm, and the system will load a new set of addresses corresponding to that Passphrase.

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Click "Done"

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2. Updating Firmware

Regular firmware updates are crucial for receiving security patches and new features. OneKey will notify you via the app when new updates are available.

  • Go to the OneKey firmware update website.
  • Connect your OneKey hardware wallet to your computer. The website will display your wallet's firmware information once the device is successfully detected.
  • Select the latest firmware version available for your OneKey hardware wallet.
  • Click "Install Firmware."
  • A prompt will appear requesting confirmation on your hardware wallet device. Proceed by confirming on the device.
  • Wait until the process is complete.

Update in the OneKey App

Go to the main dashboard of the OneKey app and click on "Device". On the device management page, click the wallet you want to update to open its information page.

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  • Select - "Check for Updates"
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  • Click the "Updates" button. The device will restart to begin the firmware update.
  • Follow the on-screen instructions and confirm the update on your device.
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3. Changing your PIN

  • On the device, go to Settings → Security → Change PIN.
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  • Enter your old PIN to confirm. Set a new PIN (4–9 digits, numbers 1–9 only, no zeros).
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  • Then enter the new PIN and confirm the new PIN again.
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4. Auto-Lock

  • Go to Settings → General → Auto-Lock.
  • Select the desired duration (1 minute, 5 minutes, 10 minutes, or never lock).

It is recommended to set Auto-Lock for no more than 1–3 minutes for security, especially when using it in public places.

Go to Setting => General => Auto-Lock

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  • Select the desired duration (1 minute, 5 minutes, 10 minutes, or never lock).

It is recommended to set Auto-Lock for no more than 1–3 minutes for security, especially when using it in public places.

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5. Adjusting Screen Brightness

  • Go to Settings → General → Brightness.
  • Use the left/right buttons on the device to adjust the brightness level. Reducing brightness helps conserve battery when using Bluetooth.

6. Device Verification

OneKey has a system to verify if the device is genuine by sending a certificate to the OneKey Server.

  • Connect the device to the OneKey app.
  • Go to "Device" → "Verify Device."
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  • The device will send a certificate to the server — please wait a moment.
  • If successful, the message "Verification successful" will be displayed.

7. Resetting the Device (for Pro Series)

Method 1: If you remember your PIN

  • Enter your PIN to unlock your OneKey hardware wallet.
  • Go to Settings > Wallet.
  • Scroll down to the bottom and select Reset Device.

Method 2: If you forget your PIN

  • Enter the wrong PIN 10 consecutive times.
  • After the incorrect attempts, the OneKey device will automatically reset itself.

Rebinding to the OneKey App

Once the device is successfully reset, the connection data stored in the chip will also be erased. You will need to unbind the previous connection between the OneKey app and the device before reconnecting to use it normally.

Step 1: Unbind the previous connection

  • Open the OneKey app and enter your password to unlock.
  • Click on the current wallet name.
  • Click the "Edit" button.
  • Click the delete icon (trash can), which is to the right of the "Done" button.
  • Read the full warning message, then click "Remove."
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Step 2: Reconnect to the OneKey App

  • Open the OneKey app and enter your password to unlock.
  • Click on the current wallet name.
  • Click "Add wallet" and select "Connect Hardware Wallet."
  • Follow the on-screen instructions to complete the pairing.

8. Checking Recovery Phrase

Go to Setting -> Security -> Check Recovery Phrase

Read the details, then press the right button to continue.

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Enter your PIN, then press confirm.

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Select the number of your Seed Phrase words.

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Enter your Seed Phrase in the order indicated by the device to perform the check.

If the Seed Phrase matches, the system will notify you on screen, and the process is complete.

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9. Set Wallpaper

OneKey hardware wallets allow users to set custom wallpapers. You can connect OneKey to the OneKey app, upload your favorite image through the app, and set it as your OneKey's home screen wallpaper.

  • Click on your account name.
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  • Select the connected hardware wallet and click 'Edit.'
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  • Click 'Home Screen.'
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  • Click the '+' button to select a background image from your computer.
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  • Adjust the display position as desired and click 'Confirm.'
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  • Click 'Confirm' and check the changes on your hardware wallet to complete the setup.
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10. Changing the Language

Go to Settings => General => Language, change to your desired language, and click Confirm.

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